State Farm® Insurance Agent Tim Collins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matt Norris
November 8, 2024
1
out of
5
rating by Matt Norris
"The policy was never issued, though I was assured it would be. I was charged for the first month of a policy I never had, and no refund has been issued. Big waste of my time."
Brenda Coates
October 22, 2024
1
out of
5
rating by Brenda Coates
"Beware of this office. They took payment for home insurance and then "rusty" texted me saying they couldn't insure my home. No refund given. Then I get a bill for my car AND home insurance. Now "rusty" will not respond to my messages. Lesson learned...I won't be doing business with state farm. It's a scam."
Luis Salinas
October 10, 2024
5
out of
5
rating by Luis Salinas
"As a wealth management advisor, I value meaningful connections with industry leaders. It's crucial to have professionals you trust who become, in many ways, an extension of yourself. Tim Collins is, by far, one of the most trusted, knowledgeable, and genuinely amazing individuals I’ve had the privilege of working with. If you're looking to update your property & casualty insurance with a better carrier, develop risk management solutions that bring peace of mind, and work with someone who always puts your interests first, Tim Collins is the person to trust."
We responded:
"Thank you so much, Luis! It's incredibly rewarding to hear that you value the connection we've built and trust the services provided. Your kind words about the dedication to putting your interests first and developing effective risk management solutions mean a lot. It's a pleasure working with you and being a part of your professional network!"
hannah holmes
August 20, 2024
2
out of
5
rating by hannah holmes
"Let me just start off by saying I have never left a poor review ever in my life. However the “customer service” I received today was ridiculous. I have been with this insurance agency for a handful of years. Life changes and things happen resulting in me taking business elsewhere. I talked to Tim Collins today and his attitude and finger pointing reminded me of preteen not getting their way. Sir you could have respectfully helped me and we could have wrapped things up and moved on. If this is how you represent your business you may want to re-evaluate what you’re doing. One positive of my time with this business was Ashley. She was always very timely and fabulous to work with. Good luck to future clients."
Tony Shea
December 28, 2023
5
out of
5
rating by Tony Shea
"Very friendly and understanding!"
We responded:
"Thank you for your kind words, Tony! I truly appreciate your positive review!"
mary Mason
August 16, 2023
5
out of
5
rating by mary Mason
"Ashleigh at State farm has been so amazing. I’ve was with a different insurance company for years. I switched to State farm when I had no other choice but to save money. Best choice I’ve made going with State farm.I’ve never had any problems. 5 star all the way! Thank you, Ashleigh and State Farm!"
We responded:
"Ashleigh strives to go the extra mile to present you with options for your insurance needs at a value with great customer care, Mary! Thank you for the kind words and great review! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Stephanie Annis
August 3, 2023
5
out of
5
rating by Stephanie Annis
"Needed a change quick abs ashleigh was able to do it on the fly! Makes insurance easy"
We responded:
"We are so glad to be able to assist you with any of your insurance questions or needs, Stephanie! Thank you for the wonderful review!"
J SA
June 15, 2023
5
out of
5
rating by J SA
"Friendly staff, great rates, Ashley is amazing to work as well!!"
We responded:
"Thank you for the wonderful review and for your kind words recognizing Ashley's efforts, Juanita! Your kind words make our day! We strive to go the extra mile to assist you with any of your insurance needs and to provide you with the customer service that you deserve! We truly appreciate your feedback!"
corey barth
May 16, 2023
5
out of
5
rating by corey barth
"Excellent to the max and easy and simple boooommm!!!"
We responded:
"Thank you so much for the wonderful review, Corey! It is our pleasure to be able assist you with any of your insurance questions or needs! We truly appreciate your feedback and look forward to providing you with the customer care that you deserve!"
Mystique stewart
April 18, 2023
5
out of
5
rating by Mystique stewart
"State farm has been my go to for years and they are so helpful and family oriented. I'm so glad I have great people to work with"
We responded:
"We are honored to have earned your trust and kind words! We strive to go the extra mile to provide you with the insurance you need at a value you deserve and great customer care! Thank you for the wonderful review! We look forward to providing you with the care you deserve for many years to come!"
Jennie Drake
April 13, 2023
5
out of
5
rating by Jennie Drake
"Tim is awesome! He was highly recommended by multiple people. I am so happy with his service and honesty. Could not ask for a better experience!!"
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words recommending our services to others, Jennie! We strive to go the extra mile to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
Roman Perez
April 12, 2023
5
out of
5
rating by Roman Perez
"Was honest with me about my quote and what's best to put my money into vs what's a waste of money. Definitely felt like he was genuine. Thank you for the service!"
We responded:
"Your welcome, Roman! We strive to provide you with the insurance you need at a value you deserve and great customer care! Thank you for the wonderful review and for your kind words. We re honored to have earned your trust and we look forward to assisting you with any of your insurance questions or needs!"
Mary Ellen Southwick
April 12, 2023
5
out of
5
rating by Mary Ellen Southwick
"I have been with Tim Collins State Farm for 13 years. The best agency ever!!! Tim and staff have always looked out for my insurance needs and pushed to sell me products."
We responded:
"We are honored to have earned your trust over the years, Mary Ellen! Thank you so much for taking the time to share your experience over the 13 years with our team! We strive to go the extra mile to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
Jessica Kler
March 31, 2023
5
out of
5
rating by Jessica Kler
"Tim and Ashleigh are an amazing team. Ashleigh helped to get all my issues handled with my claim and was so helpful, kind, patient, understanding, and showed she truly cared about my situation. Thank you both!"
We responded:
"Ashleigh strives to go the extra mile to provide you with friendly, professional and thorough customer care, Jessica! We are so glad that we were able to assist you with your claim and helped you navigate the process as seamlessly as possible! We are honored to have earned your kind words and trust! Thank you!"
Doug Osborne
March 28, 2023
5
out of
5
rating by Doug Osborne
"Ashleigh is great!"
We responded:
"Thank you for the wonderful feedback recognizing Ashleigh's efforts to provide you with the customer care that you deserve, Doug! We truly appreciate your great feedback and look forward to assisting you with any of your future insurance needs!"
Anjie Lopez
March 21, 2023
1
out of
5
rating by Anjie Lopez
"THE WORST INSURANCE EXPERIENCE OF A LIFETIME! Don't trust your quote, he is a bait and switch agent. After he applied a home and auto discount to my home policy, I asked for an auto quote. I was told not to worry, we had time. I notified the agent I would be moving in 3 months . I was then charged for not having my auto policies in place at the time my home policy was issued and received the news in the middle of my cross country move. To make it worse, he accused me of not doing what I needed to do for the discount. State Farm Corporate ignored all of my complaints until I filed a complaint with the state regulatory agency. If you HAVE to do business with State Farm, please find an agent with morals and ethics."
Michelle Bora
October 24, 2022
5
out of
5
rating by Michelle Bora
"Great agent Tim Collins. He has helped my family and I for over a decade. Whenever I have questions, he is always there. I feel blessed to have him as my insurance agent."
We responded:
"We are truly honored to have earned your trust, Michelle! We strive to provide you with the customer care that you deserve. It is always our pleasure to be able to assist you and your family with any of your insurance needs and we look forward to doing so for many years to come!"
Bryanna Cook
October 20, 2022
5
out of
5
rating by Bryanna Cook
"Could not be more impressed with the team at this agency! They go above and beyond to ensure excellent customer service for each individual they work with. Nothing but positive things to say about Tim and his phenomenal staff!"
We responded:
"Thank you for the wonderful review, Bryanna! I is always our pleasure to be able to provide you with friendly, professional and thorough customer care! We truly appreciate you taking the time to recognize our team and their efforts to go the extra mile to assist you with any of your insurance questions or needs. Your kind words make our day! Thank you!"
Danielle Cascaddan
October 20, 2022
5
out of
5
rating by Danielle Cascaddan
"You guys are amazing and rock thanks for all your team does for my family ❤️"
We responded:
"Thank you for the wonderful review, Danielle! We are honored to have earned your trust and we look forward to assisting your family with any of your insurance questions or needs!"
James
October 14, 2022
5
out of
5
rating by James
"Great Agent! Moved to State Farm after Liberty Mutual screwed me over. Tim has been great to work with over the last few years, very personable and knowledgeable. Definitely recommend working with his office!"
We responded:
"Thank you for the 5 star review recommending our services to others, James! We strive to go the extra mile to provide you with the customer care that you deserve and your kind words make our day! We are honored to have earned your trust and we look forward to assisting you with any of your insurance questions or needs!"
Charles Canfield
October 14, 2022
5
out of
5
rating by Charles Canfield
"Have vehicle insurance with them."
We responded:
"Thank you for the 5 star review, Charles! It is our pleasure to be able to assist you with your auto insurance and look forward to providing you with the customer care that you deserve for many years to come! We truly appreciate your taking the time to leave us your feedback!"
Sara Bowman
August 5, 2022
5
out of
5
rating by Sara Bowman
"Tim and his company are amazing. Always getting back to me right away and if there is an issue they take care of it right away"
We responded:
"Thank you for the wonderful 5 star review, Sara! Your kind words make our day! Our team strives to go the extra mile to assist you with any of your insurance questions or needs! We are honored to have earned your trust and we look forward to providing you with the customer care that you deserve for many years to come!"
Real One
July 23, 2022
2
out of
5
rating by Real One
"Never pay the same amounts Tim speaks to you like your a problem"
aaron shaver
April 29, 2022
4
out of
5
rating by aaron shaver
"Tim and the crew are great people. I couldn't ask for a better group to have my back and always answer questions. As for state farm itself.... not that impressed these days."
We responded:
"Thank you so much for the excellent review! We are so glad to hear that you are beyond satisfied with our cooperative team and our unbeatable insurance services. We greatly appreciate your business!"
SHAWN WEISS
October 22, 2021
5
out of
5
rating by SHAWN WEISS
"Could not be happier with State Farm and our agent, Tim. All of insurance needs are taken care of. Excellent and professional customer service. Returns my phone calls in a timely matter. I have had a few insurance companies and State Farm has been the most affordable. With everything there is to worry about nowadays, having peace of mind with a good insurance agent is a blessing. Thanks Tim!,"
We responded:
"It is always our pleasure to be able to assist you with any of your insurance questions or needs, Shawn! Thank you so much for taking the time to share your experience with our agency and your kind words. It means a lot to us all! We strive to provide you with the customer care that you deserve. We are honored to have earned your business and look forward to helping bring you peace of mind for many years to come!"